Say hi
Got a question about your order or one of our products? We’re a small team and we like hearing from you. Write to support@tryberryd.com — the inbox is watched Monday to Friday, and most replies land within a business day.
Berry helpful details
- Your order number
- The address the confirmation went to
- Photos if something arrived damaged or wrong
Sweet & short answers
- Order status: follow my order for live scans
- Order changes: same-day requests have the best odds
- Returns: covered in the refund policy
We’ll always tell you what we can and can’t do — no vague non-answers.